Privacy Policy

When you request a quote or contact us through the website, we collect the information you provide directly:

• Name
• Property address
• Phone number
• Property type (residential or commercial)
• Details about the lighting display you want

We do not collect payment card information through this website. Payments are handled through our invoicing and scheduling platform after we speak with you.

We use the information you provide to:

• Respond to your quote request and answer questions
• Prepare a custom lighting design and estimate for your property
• Schedule installation, takedown, and storage services
• Communicate with you about your project
• Send service-related updates or seasonal reminders, if you opt in

We rely on your consent and our legitimate interest in providing the services you request as the basis for processing your information.

We do not sell, rent, or trade your personal information. We only share information with service providers who help us run our business:

• Gmail — used to receive quote request emails sent from the website contact form.
• Quote IQ — used for customer relationship management, scheduling, and email marketing communications.

These providers process data on our behalf and are contractually or functionally limited to using your information only for the services they provide to us.

This website does not use analytics trackers, advertising pixels, or third-party cookies. The only cookies that may be present are those required for basic site functionality and security through our hosting platform.

We use reasonable administrative, technical, and physical safeguards to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of any information.

We keep quote request and customer information indefinitely so we can provide ongoing service, seasonal maintenance, and follow-up estimates. If you would like us to delete or update your information, please contact us and we will honor your request within a reasonable time, subject to any legal or operational records requirements.

This website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we have received information from a child under 13, please contact us so we can delete it.

You may contact us at any time to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information
• Opt out of marketing or seasonal reminder communications

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. We encourage you to review this page periodically.

Frost Line Holiday Lighting

York, PA & surrounding areas

Email: Frostlineholidaylighting@gmail.com

Phone: (717) 779-9930